Getting Pre-requisite Error "CheckActiveFilesAndExecutables" failed " while applying HSS patch 17734704 (Doc ID 2090165.1)

Last updated on DECEMBER 21, 2015

Applies to:

Hyperion Financial Management - Version 11.1.2.1.600 and later
Information in this document applies to any platform.

Symptoms

When trying to apply the Hyperion Shared service patch (17734704) from the version 11.1.2.1.600. Following Error message appears in the patch log file:

Prerequisite check "CheckActiveFilesAndExecutables" failed

Cause

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