OBIEE 12c: Graphs Are Not Showing Up In OBIEE 12c After A Fresh Installation "Error while executing DVTChartRpcCall.processMessage" in sawlog (Doc ID 2095225.1)

Last updated on MARCH 24, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Business Intelligence Reporting and Publishing - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

When a chart or graph in OBIEE is created, it is blank ie no graph is visible.

[2015-12-04T15:31:16-05:00] [OBIPS] [ERROR:16] [] [saw.rpc.mis.read] [ecid: 23685b68-6d7b-46d8-95af-11588e001703-000626e6,0:1:2] [tid: 1599936256] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] RPCServer returned a error: Error while executing DVTChartRpcCall.processMessage
oracle.bi.nanserver.fwk.exception.BISvsException: oracle.bi.nanserver.fwk.exception.BISvsException: A system error has occurred. Please contact your administrator.
at com.siebel.analytics.web.javahostrpccalls.dvt.DVTChartRpcCall.processMessageInternal(DVTChartRpcCall.java:262)
at com.siebel.analytics.javahost.AbstractRpcCall.processMessage(AbstractRpcCall.java:251)
at com.siebel.analytics.javahost.MessageProcessorImpl.processMessage(MessageProcessorImpl.java:200)
at com.siebel.analytics.javahost.Listener$Job.run(Listener.java:223)
at com.siebel.analytics.javahost.standalone.SAJobManagerImpl.threadMain(SAJobManagerImpl.java:207)
at com.siebel.analytics.javahost.standalone.SAJobManagerImpl$1.run(SAJobManagerImpl.java:155)
at java.lang.Thread.run(Thread.java:745)
Caused by: oracle.bi.nanserver.fwk.exception.BISvsException: A system error has occurred. Please contact your administrator.
at oracle.bi.nanserver.fwk.message.FwkMessage.throwGenericFwkError(FwkMessage.java:91)
at oracle.bi.nanserver.fwk.service.BISvsProxy.invoke(BISvsProxy.java:86)
at com.sun.proxy.$Proxy11.generateView(Unknown Source)
at com.siebel.analytics.web.javahostrpccalls.dvt.DVTChartRpcCall.processMessageInternal(DVTChartRpcCall.java:230)

 

[2015-12-04T15:31:16.780-04:00] [bi] [ERROR] [][oracle.bi.nanserver.fwk.service] [tid: 26] [ecid: 0000Ko0Wo8G3NAeLLaWBye1LFe4p0001_^,0] Error[[java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironmentORACLE_HOME/bi/modules/oracle.bi.cam.obijh/env/obijh.properties

 

Cause

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