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OBIEE 12c: Graphs Are Not Showing Up In OBIEE 12c After A Fresh Installation "Error while executing DVTChartRpcCall.processMessage" in sawlog (Doc ID 2095225.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 to 12.2.1.3.181016 [Release 12g]
Business Intelligence Suite Enterprise Edition - Version 12.2.1.3.180116 to 12.2.1.3.181016 [Release 12g]
Generic UNIX

Symptoms

When a chart or graph in OBIEE is created, it is blank ie no graph is visible.

  

[<TIME_STAMP>] [OBIPS] [ERROR:16] [] [saw.rpc.mis.read] [ecid: <ECID>] [tid: <TID>] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] RPCServer returned a error: Error while executing DVTChartRpcCall.processMessage
oracle.bi.nanserver.fwk.exception.BISvsException: oracle.bi.nanserver.fwk.exception.BISvsException: A system error has occurred. Please contact your administrator.
at com.siebel.analytics.web.javahostrpccalls.dvt.DVTChartRpcCall.processMessageInternal(DVTChartRpcCall.java:262)
at com.siebel.analytics.javahost.AbstractRpcCall.processMessage(AbstractRpcCall.java:251)
at com.siebel.analytics.javahost.MessageProcessorImpl.processMessage(MessageProcessorImpl.java:200)
at com.siebel.analytics.javahost.Listener$Job.run(Listener.java:223)
at com.siebel.analytics.javahost.standalone.SAJobManagerImpl.threadMain(SAJobManagerImpl.java:207)
at com.siebel.analytics.javahost.standalone.SAJobManagerImpl$1.run(SAJobManagerImpl.java:155)
at java.lang.Thread.run(Thread.java:745)
Caused by: oracle.bi.nanserver.fwk.exception.BISvsException: A system error has occurred. Please contact your administrator.
at oracle.bi.nanserver.fwk.message.FwkMessage.throwGenericFwkError(FwkMessage.java:91)
at oracle.bi.nanserver.fwk.service.BISvsProxy.invoke(BISvsProxy.java:86)
at com.sun.proxy.$Proxy11.generateView(Unknown Source)
at com.siebel.analytics.web.javahostrpccalls.dvt.DVTChartRpcCall.processMessageInternal(DVTChartRpcCall.java:230)

  

 

 

  

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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