Some User Is Getting Access Denied Message When Trying To Access BI Dashboard

(Doc ID 2096284.1)

Last updated on MARCH 09, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.151020 and later
Information in this document applies to any platform.

Symptoms

User is getting error message " Access Prohibited" when trying to access dashboard, and this only happen to users belong to particular group OBI_Order_WKF_Performance

 

and when you try to delete this group in the EM, you will receive error message as below:

"Cannot remove principal from application role; principal "OBI_Order_WKF_Performance" is not a member of application role "OBI_Order_WKF_Performance"

Changes

 No change, this issue happen to production only, in non-production environment, everything is ok

Cause

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