Exalytics and OBIEE11g: When Opening OBIEE 11.1.1.7.150714 Catalog through Smart View Get Error "404--Not Found"

(Doc ID 2098224.1)

Last updated on JANUARY 19, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.150714 and later
Oracle Exalytics Software - Version 1.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Using OBIEE 11.1.1.7.150714 in a two node OBIEE cluster with an F5 load balancer. Essbase 11.1.2.4 is also in use on this server and it is installed in a separate home and has it's own WLS Admin server.


In this environment, users are able to connect to Essbase via SmartView.
When they try to connect to the OBIEE catalog from SmartView, (i.e. using a URL like http://myserver.domain:9704/analytics/jbips/), an error occurs:

Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol ...

Another server (DEV instance) at the same location is using OBIEE in a single server node without load balancer or cluster. In this environment, SmartView works fine when connecting directly to Essbase and to the OBIEE catalog.

Cause

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