OBIEE 11g: Mobile App Crashes or Freezes On IOS 9 During Navigation (Tapping) (Doc ID 2099021.1)

Last updated on MARCH 09, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


iPad Mini (MD531C/A) on iOS 9.1 (13B143))

Does not occur on Safari browser on the iPad.
Does not occur on iOS 8 with app version 11.7.21.

Issue 1
The app crashes during specific navigation (tapping on a value to navigate to another page).

Issue 2

Clients are experiencing the BI Mobile HD app freezing on iOS 9. The app will become unresponsive unless or until the user opens the multitasking view
(double-press the home button) and re-enters the app.  

It tends to happen when tapping on a report's view selector (this is the type of component in a report that allows you to switch between different
visualizations, such as a table and a graph).   It is consistently reproducible.  But, it is not always at exactly the same spot; at times you
have to keep tapping around and eventually it will happen again.

Issue 3

Caused by fix from above 2 issues:

When opening a prompt with hundreds of values (i.e. a list of names of clients), scrolling to the bottom of the list of values and tapping "get more values" does not do anything. The app does not freeze or report any errors, but no additional values are loaded. This used to work on Mobile Intelligence HD app version 11.7.46 with iOS 9 but does not work on 11.7.75.

From Console log:
Dec 7 14:51:38 Imsi327914s-iPad OracleBIAppStore[251] : ***
Terminating app due to uncaught exception 'NSInvalidArgumentException',
reason: 'NSUserActivity.webpageURL scheme "(null)" is not allowed.'
*** First throw call stack:
(0x185a48f48 0x19a88ff80 0x196ccec58 0x196cc87ac 0x1000e7b38 0x1000e7bd4
0x10011e2f8 0x10019ac2c 0x10022e268 0x186970374 0x1868c31a0 0x1868b33e8
0x186972768 0x19b0ad6a8 0x19b0b2db0 0x185a001f8 0x1859fe060 0x18592cca0
0x1909c0088 0x18b044ffc 0x10022aa98 0x19b0de8b8)


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