OBIEE 12c: User Preferences from My Account Page Are Not Applied (Doc ID 2099173.1)

Last updated on OCTOBER 11, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

While doing changes in "My Account" either in the tab "Preferences" or "BI Publisher Preferences" or "Delivery content", the changes are lost when log off / on even when you click on the "OK" button.

Changes made in "Delivery Options" are not lost. The changes in preferences are lost when My Account page is reopened and reset at every login.

All settings seem to be "overridden" by the language selected in the login screen.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms