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OBIEE 12c - Migration from OBIEE 11g Fails With Message "Failed in running all the handlers during backing up of service instance" (Doc ID 2099447.1)

Last updated on DECEMBER 18, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Migration of Webcatalog RPD Security from OBIEE 11g to OBIEE 12c fails when using the migration tool.

Following steps are taken:
(1) Copy bi-migration-tool.jar to obiee11g server
(2) Export migration jar file on obiee11g server
(3) Copy migration jar file to obiee12c server
(4) Import migration jar file on obiee12c server

Step 4 fails with the error message:

"Failed in running all the handlers during backing up of service instance."

si.log shows below Error Message:

[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] Name of stripe obi
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] find java in system property java.home = /usr/java8_64/jre java.version = 1.8.0
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] java home for the run = /usr/java8_64/jre
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] ORACLE_HOME : /apps/oraclemw12c/../bi
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] oracle_common location : /apps/oraclemw12c/../oracle_common
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] Command to execute :- /usr/java8_64/jre/bin/java -Xms1548m -Xmx2048m -cp /apps/oraclemw12c/bi/migration-tool/jlib/bi-migration-tool.jar oracle.bi.bar.jazn.MigrateApplicationPolicyProcess /apps/oraclemw12c/user_projects/domains/bifoundation/config/fmwconfig/jps-config-temp.xml default policystoresourcecontext obi obi false
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] Error: A JNI error has occurred, please check your installation and try again
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] Exception in thread "main" java.lang.NoClassDefFoundError: oracle.security.jps.JpsException
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at java.lang.J9VMInternals.prepareClassImpl(Native Method)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at java.lang.J9VMInternals.prepare(J9VMInternals.java:287)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at java.lang.Class.getMethod(Class.java:1222)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at sun.launcher.LauncherHelper.validateMainClass(LauncherHelper.java:556)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:538)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] Caused by: java.lang.ClassNotFoundException: oracle.security.jps.JpsException
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at java.net.URLClassLoader.findClass(URLClassLoader.java:607)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at java.lang.ClassLoader.loadClassHelper(ClassLoader.java:844)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at java.lang.ClassLoader.loadClass(ClassLoader.java:823)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:325)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] at java.lang.ClassLoader.loadClass(ClassLoader.java:803)
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] ... 5 more
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.jazn.JaznUtils] [tid: 1] [ecid: <ECID>] Exit value1
[<TIME_STAMP>] [bi] [ERROR] [] [oracle.bi.bar.si.framework.handler.JaznServiceInstanceHandler] [tid: 1] [ecid: <ECID>] Failed in migrateing policy store from stripe obi to file /apps/oraclemw12c/user_projects/domains/bifoundation/bidata/service_instances/ssi/tmp/backupImportBar/authmodel/backup/jazn-data.xml
[<TIME_STAMP>] [bi] [ERROR] [] [oracle.bi.bar.si.framework.ServiceInstanceFrameWorkImpl] [tid: 1] [ecid: <ECID>] Error during import service instanceoracle.bi.bar.si.exception.ServiceInstanceLifeCycleException: Failed in migrateing policy store from stripe obi to file /apps/oraclemw12c/user_projects/domains/bifoundation/bidata/service_instances/ssi/tmp/backupImportBar/authmodel/backup/jazn-data.xml
[<TIME_STAMP>] [bi] [ERROR] [BAR-00010] [oracle.bi.bar.si.ServiceInstanceLifeCycleImpl] [tid: 1] [ecid: <ECID>] Failed in running all the handlers during backing up of service instance.
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar.si.ServiceInstanceLifeCycleImpl] [tid: 1] [ecid: <ECID>] Removing the odl handler for the run.
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.bar] [tid: 1] [ecid: <ECID>] Path from ODL Handler = /user_projects/domains/bifoundation/bilogs/service_instances/ssi/metadata/si20160118_155145.log

migration.log shows below Failure Message

<TIME_STAMP> PM oracle.bi.bar.log.LogUtils removeAppModuleODLHandler
INFO: Path from ODL Handler = /apps/oraclemw12c/user_projects/domains/bifoundation/bilogs/service_instances/ssi/metadata/si20160118_155145.log
<TIME_STAMP> oracle.bi.migration.plugin.metadata.BarImport importBar
SEVERE: Import of transformed bar failed. Failed in running all the handlers during backing up of service instance.
oracle.bi.bar.si.exception.ServiceInstanceLifeCycleException: Failed in running all the handlers during backing up of service instance.
at oracle.bi.bar.si.ServiceInstanceLifeCycleImpl.importServiceInstance(ServiceInstanceLifeCycleImpl.java:352)
at oracle.bi.migration.plugin.metadata.BarImport.importBar(BarImport.java:80)
at oracle.bi.migration.plugin.metadata.MetadataImportPlugin.importData(MetadataImportPlugin.java:51)
at oracle.bi.migration.orchestration.BundleImporter.doPluginImport(BundleImporter.java:114)
at oracle.bi.migration.orchestration.BundleImporter.runImport(BundleImporter.java:89)
at oracle.bi.migration.orchestration.actionspecification.ImportAction.performAction(ImportAction.java:137)
at oracle.bi.migration.orchestration.MigrationConductor.performMigrationAction(MigrationConductor.java:115)
at oracle.bi.migration.tool.MigrationTool.go(MigrationTool.java:203)
at oracle.bi.migration.tool.MigrationTool.main(MigrationTool.java:258)

<TIME_STAMP> PM oracle.bi.migration.tool.MigrationTool alertUser
SEVERE: Problem during import: Plugin metadata -- oracle.bi.migration.plugin.metadata.ImportBarException: oracle.bi.bar.si.exception.ServiceInstanceLifeCycleException: Failed in running all the handlers during backing up of service instance.
oracle.bi.migration.importer.ImportProblemException: Plugin metadata -- oracle.bi.migration.plugin.metadata.ImportBarException: oracle.bi.bar.si.exception.ServiceInstanceLifeCycleException: Failed in running all the handlers during backing up of service instance.
at oracle.bi.migration.plugin.metadata.MetadataImportPlugin.importData(MetadataImportPlugin.java:59)
at oracle.bi.migration.orchestration.BundleImporter.doPluginImport(BundleImporter.java:114)
at oracle.bi.migration.orchestration.BundleImporter.runImport(BundleImporter.java:89)
at oracle.bi.migration.orchestration.actionspecification.ImportAction.performAction(ImportAction.java:137)
at oracle.bi.migration.orchestration.MigrationConductor.performMigrationAction(MigrationConductor.java:115)
at oracle.bi.migration.tool.MigrationTool.go(MigrationTool.java:203)
at oracle.bi.migration.tool.MigrationTool.main(MigrationTool.java:258)
Caused by: oracle.bi.migration.plugin.metadata.ImportBarException: oracle.bi.bar.si.exception.ServiceInstanceLifeCycleException: Failed in running all the handlers during backing up of service instance.
at oracle.bi.migration.plugin.metadata.BarImport.importBar(BarImport.java:84)
at oracle.bi.migration.plugin.metadata.MetadataImportPlugin.importData(MetadataImportPlugin.java:51)
... 6 more
Caused by: oracle.bi.bar.si.exception.ServiceInstanceLifeCycleException: Failed in running all the handlers during backing up of service instance.
at oracle.bi.bar.si.ServiceInstanceLifeCycleImpl.importServiceInstance(ServiceInstanceLifeCycleImpl.java:352)
at oracle.bi.migration.plugin.metadata.BarImport.importBar(BarImport.java:80)
... 7 more

install.log includes the below Warning

[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.install.ui.pages.welcomeconfig.validation] [tid: 48] [ecid: <ECID>] Java version 1.8.0 passed validation against 1.8
[<TIME_STAMP>] [bi] [NOTIFICATION] [] [oracle.bi.install.ui.basepages.validation] [tid: 48] [ecid: <ECID>] Completed validation of page WelcomeConfigPage with no validation exceptions
[<TIME_STAMP>] [as] [WARNING] [] [oracle.as.install.engine.modules.prereq] [tid: 58] [ecid: <ECID>] Problem: This Oracle software is not certified on the current operating system.

 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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