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Clicking To Display The Repository In Financial Reporting (FR) Studio Causes The Program To Crash (Doc ID 2102734.1)

Last updated on JUNE 11, 2021

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


You've launched FR Studio, and you either click the Repository button or select File > Explore to load the repository view.  Instead of displaying the list of folders and report objects, FR Studio crashes immediately.

Error message similar to the following can be seen in the FRClient logging.log:

[YYYY-MM-DDTHH:MM:SS.###-05:00] [EPMFR] [WARNING] [] [oracle.EPMFR.core] [tid: main] [ecid: [ECID],0] [SRC_CLASS: com.hyperion.reporting.javacom.HsServer] [SRC_METHOD: getStudioVersion] getStudioVersion(): dir not found: [FR_Studio_Install_Path]\FinancialReportingStudio\products\financialreporting\update. Auto-sync should be disabled.
[YYYY-MM-DDTHH:MM:SS.###-05:00] [EPMFR] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: main] [ecid: [ECID],0] [SRC_CLASS: com.hyperion.reporting.javacom.HsServer] [SRC_METHOD: needUpdate] server.getAvailableUpdate(): SYNC_DISABLED


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