Last updated on FEBRUARY 06, 2017
Applies to:Business Intelligence Suite Enterprise Edition - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
When you were attempting to install Oracle Business Intelligence 188.8.131.52.0(64bit) using Enterprise Install option on Microsoft Windows 2012 R2(64bit),the following error occurs.
Problem Event Name: APPCRASH
Application Name: sawserver.exe
Application Version: 184.108.40.206
Application Timestamp: 553148e3
Fault Module Name: oranls11.dll
Fault Module Version: 6.3.9600.18146
Fault Module Timestamp: 5650b9bb
Exception Code: c0000135
Exception Offset: 00000000000ec540
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: ac05
Additional Information 2: ac0507478d1c5bd693cfc4fe3987e900
Additional Information 3: ac05
Additional Information 4: ac0507478d1c5bd693cfc4fe3987e900
It is at 97% of Installation Progress. You were suggested to ignore it and continue. Remediation - Clicked Close The Program on Pop Up window. Installation progressed to 100%.
Then you moved to Configuration Progress. At 26% of configuration progress during "Deploying Financial Reporting JEE Application" - it got stuck and subsequent other items did NOT get start.
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