Receiving Error ' files are corrupted and cannot open the file ' When Attempting To Extract A FCM Patch (Doc ID 2112189.1)

Last updated on MARCH 08, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.0.00 to 11.1.2.4.101 [Release 11.1]
Information in this document applies to any platform.

Symptoms

After downloading a Financial Close PSU, or PSE patch, the following error is thrown when attempting to extract it:

' files are corrupted and cannot open the file '

Changes

 Using Windows OS Extractor, or in some cases Winzip.

Cause

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