Exalytics: Opening HFM Applications After Upgrade to HFM 11.1.2.4.103 Fails with Error: "EPMHFM-66054 The system was unable to find the Datasource process for application ..." (Doc ID 2113126.1)

Last updated on MARCH 31, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.4.103 and later
Information in this document applies to any platform.

Symptoms

HFM was upgraded to version 11.1.2.4 on an Exalytics server. HFM was then patched to PSU103.

Although both the upgrade, and patch application, were successful, no user can access the applications. The following error message is displayed:

Additionally, attempts to create a new application take 30 minutes to complete.

The WebLogic AdminServer verifies that the HFMWeb0 server is RUNNING. The xfmdatasource.exe starts successfully, but crashes when trying to connect to the data source.



Changes

 Upgraded to 11.1.2.4 and then applied the PSU103 patch.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms