ESSBASE: Application Crashes When a User with Filter Access on Set Active, Users Get Error: Network Error 10054 (Doc ID 2113465.1)

Last updated on MARCH 04, 2016

Applies to:

Hyperion Essbase - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

When users retrieve in Smart View, they get an error:

Network Error 10054

The Essbase application crashes with an exception log (xcp) when a user assigned to a group filter logs in on the 'set active' process.  There are no known triggers.  An xcp will be generated and shows the following stack:

Stack Trace:
0: 0x00000000598cd156 ESSSVRD@adRpmErrorHandler + 0xa266 0x0000000008a9271b 0x0000000008a99f50 0x000000000cc3f420 0x0000000008a99f50
1: 0x000000005988e7f2 ESSSVRD@adReqXMLHandShakeResponse + 0x7fa2 0x0000000000000000 0x00000000016ac228 0x0000000000000000 0x000000005988e4e0
2: 0x00007ffd9b3613d2 KERNEL32@BaseThreadInitThunk + 0x22 0x00007ffd9b3613b0 0x0000000000000000 0x0000000000000000 0x0000000000000000
3: 0x00007ffd9bde54e4 ntdll@RtlUserThreadStart + 0x34 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000

 

Cause

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