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OBIEE 11g: The BI_SERVER1 Fails To Start With Error 'BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication' (Doc ID 2118099.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Starting the Managed Server on  OBIEE 11.1.1.7 with Weblogic  10.3.6 fails with the following errors in the bi_server1-diagnostic.log:

[2016-02-25T16:16:57.827-08:00] [bi_server1] [NOTIFICATION] [DFW-40101] [oracle.dfw.incident] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <WLS Kernel>] [ecid: 852881ac48e09eea:67072b39:153165a0d11:-8000-0000000000031765,0] An incident has been signalled with the incident facts: [problemKey=BEA-000337 [WebLogicServer] incidentSource=SYSTEM incidentTime=Thu Feb 25 16:16:57 PST 2016 errorMessage=BEA-337 executionContextId=852881ac48e09eea:67072b39:153165a0d11:-8000-000000000002f4c1]
[2016-02-25T16:16:58.730-08:00] [bi_server1] [INCIDENT_ERROR] [DFW-40104] [oracle.dfw.incident] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <WLS Kernel>] [ecid: 852881ac48e09eea:67072b39:153165a0d11:-8000-0000000000031765,0] [errid: 372] [detailLoc: /ahbx/domains/obiee/bifoundation_domain/servers/bi_server1/adr/diag/ofm/bifoundation_domain/bi_server1/incident/incdir_372] [probKey: BEA-000337 [WebLogicServer]] incident 372 created with problem key "BEA-000337 [WebLogicServer]"

[2016-02-25T20:38:57.223-08:00] [bi_server1] [ERROR] [] [oracle.bi.security.service] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 852881ac48e09eea:67072b39:153165a0d11:-8000-000000000003baf5,0:1:1:6:1] [APP: bisecurity#11.1.1] [J2EE_APP.name: bisecurity_11.1.1] [J2EE_MODULE.name: bisecurity] [WEBSERVICE.name: SecurityWebService] [WEBSERVICE_PORT.name: SecurityWebServicePort] checkCredentialsHeader
[2016-02-25T20:38:57.276-08:00] [bi_server1] [ERROR] [OWS-04086] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 852881ac48e09eea:67072b39:153165a0d11:-8000-000000000003baf5,0:1:1:6:1] [APP: bisecurity#11.1.1] oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication[[
at oracle.j2ee.ws.server.jaxws.JAXWSRuntimeDelegate.processMessage(JAXWSRuntimeDelegate.java:492)
at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:1187)
at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:1123)
at oracle.j2ee.ws.server.provider.ProviderProcessor.doRequestProcessing(ProviderProcessor.java:581)
at oracle.j2ee.ws.server.WebServiceProcessor.processRequest(WebServiceProcessor.java:235)
at oracle.j2ee.ws.server.WebServiceProcessor.doService(WebServiceProcessor.java:195)
at oracle.j2ee.ws.server.WebServiceServlet.doPost(WebServiceServlet.java:487

[2016-02-25T20:38:57.278-08:00] [bi_server1] [ERROR] [OWS-04115] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 852881ac48e09eea:67072b39:153165a0d11:-8000-000000000003baf5,0:1:1:6:1] [APP: bisecurity#11.1.1] An error occurred for port: {http://oracle/bi/security/}SecurityWebServicePort: oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication.
[2016-02-25T20:39:26.690-08:00] [bi_server1] [ERROR] [] [oracle.bi.security.service] [tid: [ACTIVE].ExecuteThread: '10' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 852881ac48e09eea:67072b39:153165a0d11:-8000-000000000003bb2d,0:1:1:6:1] [APP: bisecurity#11.1.1] [J2EE_APP.name: bisecurity_11.1.1] [J2EE_MODULE.name: bisecurity] [WEBSERVICE.name: SecurityWebService] [WEBSERVICE_PORT.name: SecurityWebServicePort] checkCredentialsHeader
[2016-02-25T20:39:26.693-08:00] [bi_server1] [ERROR] [OWS-04086] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '10' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 852881ac48e09eea:67072b39:153165a0d11:-8000-000000000003bb2d,0:1:1:6:1] [APP: bisecurity#11.1.1] oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: BI Security Service Access Denied - credentials supplied in SOAP Message header failed authentication[[
at oracle.j2ee.ws.server.jaxws.JAXWSRuntimeDelegate.processMessage(JAXWSRuntimeDelegate.java:492)
at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:1187)
at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:1123)
at oracle.j2ee.ws.server.provider.ProviderProcessor.doRequestProcessing(ProviderProcessor.java:581)
at oracle.j2ee.ws.server.WebServiceProcessor.processRequest(WebServiceProcessor.java:235)

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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