Exalytics and OBIEE 11g: Sawlog Shows "BICAT-14003:Irrecoverable home directories AFTER updateGUID process execution ..." (Doc ID 2121166.1)

Last updated on MARCH 14, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.1 to 11.1.1.9.5 [Release 11g]
Oracle Exalytics Software - Version 2.0.0.0.0 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.160719 to 11.1.1.9.160719 [Release 11g]
Information in this document applies to any platform.

Symptoms

After successful upgrade from Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.7.140715 to OBIEE 11.1.1.9.0 + Patch 21895214, a GUID refresh was done. The sawlog0.log shows that the GUID refresh succeeded, but it also includes the message:

 The above list of users includes users who have left the company (inactive users), test users and currently active users.

Changes

Upgraded from OBIEE 11.1.1.7.1 to OBIEE 11.1.1.9.

Cause

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