Admin tool crash when importing metadata from OBIEE Admin tool To Essbase

(Doc ID 2121370.1)

Last updated on MARCH 31, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Information in this document applies to any platform.


Admin tool crashes when connecting to essbase from obiee using the Admin tool online.   Customer installed the obi admin tool and essbase client tools on a seprarate windows server 2008. Essbase server is a 3rd server. From the obi admin tool on the windows server they can login to the essbase user using mxl or esscmd.  However, when they open the rpd and try to import metadata (connect to essbase), the application crashses. They get the attached error. essbasepath and arborpath variables pointing to the essbase client files have been set. and pointing to the essbase client files. Please refer to the following screenshot:

Open OBI admin tool >> Import Metadata

Trying to import Sample-Basic
Once click on right arrow this message pops up immediately

Crash Message


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms