Cannot Login To OBIEE With WebLogic User And BI Publisher Login Page Displays "Server Not Initialized. Please Make Sure the Repository Is Ready" After Configuring Analytics With OBIEE 11.1.1.9 (Doc ID 2123246.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Symptoms

After configuring OBIEE (11.1.1.9) With Primavera Analytics r16.1 or later release versions:

Issue #1:

• Can no longer login to OBIEE (Analytics) with the WebLogic User.

Issue #2:

• Connecting to BI Publisher login page generates the following error:  "Server not initialized. Please make sure the repository is ready."

 The following errors are logged to the OBIEE managed server log files:

[TIMESTAMP] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 130] [userId: <anonymous>] [ecid: 0000LkRLPFDCgoJLUmP5ic1P7OQ4000003,0] [APP: bipublisher#11.1.1] GlobalContext.getSudoSessionId: [class java.rmi.RemoteException: name: BISystemUser; Authentication error. An error occurred during authentication. Try again later or contact your system administrator.; nested exception is: [[
    javax.xml.ws.soap.SOAPFaultException: Authentication error. An error occurred during authentication. Try again later or contact your system administrator.]
]]

[TIMESTAMP] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 130] [userId: <anonymous>] [ecid: 0000LkRLPFDCgoJLUmP5ic1P7OQ4000003,0] [APP: bipublisher#11.1.1] GlobalContext.initResources: oracle.xdo.servlet.CreateException: Failed to retrieve saw login password

[TIMESTAMP] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 130] [userId: <anonymous>] [ecid: 0000LkRLPFDCgoJLUmP5ic1P7OQ4000003,0] [APP: bipublisher#11.1.1] javax.servlet.ServletException: java.lang.RuntimeException: oracle.xdo.servlet.CreateException: oracle.xdo.servlet.CreateException: Failed to retrieve saw login password[[
    at oracle.xdo.servlet.XDOServlet.init(XDOServlet.java:104)
    at oracle.xdo.servlet.init.ReInitializeServiceImpl.reinit(ReInitializeServiceImpl.java:55)
    at oracle.xdo.servlet.init.ReInitializeServiceThread.run(ReInitializeServiceThread.java:32)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.RuntimeException: oracle.xdo.servlet.CreateException: oracle.xdo.servlet.CreateException: Failed to retrieve saw login password
    at oracle.xdo.servlet.GlobalContext.initResources(GlobalContext.java:393)
    at oracle.xdo.servlet.GlobalContext.init(GlobalContext.java:222)
    at oracle.xdo.servlet.XDOServlet.init(XDOServlet.java:100)
    ... 3 more
Caused by: oracle.xdo.servlet.CreateException: oracle.xdo.servlet.CreateException: Failed to retrieve saw login password
    at oracle.xdo.servlet.GlobalContext.initSawResource(GlobalContext.java:699)
    at oracle.xdo.servlet.GlobalContext.initResources(GlobalContext.java:254)
    ... 5 more
Caused by: oracle.xdo.servlet.CreateException: Failed to retrieve saw login password
    at oracle.xdo.servlet.GlobalContext.initSawResource(GlobalContext.java:681)
    ... 6 more

]]

Changes

This issue is related to new installation and configuration of the PrimaveraAnalytics Catalog provided with the Primavera Analytics 16.1 release, not upgrade of an existing Catalog from a prior Primavera Analytics release.

Cause

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