Exalytics and HFM 11.1.2.4.103 Insights Application shows Down in GUI but Application is Actually Up and Running (Doc ID 2123942.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Exalytics Software - Version 1.0.0.5.0 and later
Hyperion Financial Management - Version 11.1.2.4.103 and later
Information in this document applies to any platform.

Symptoms

When using Hyperion Financial Management (HFM) 11.1.2.4.103 on an Exalytics, Linux server, the Insights dashboard is showing Status "Down" but the application is actually up and running fine.

Cause

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