ESSBASE: What Does Error in Essbase Application Log Mean: "Invalid platform [5]. An application protocol error might exist between server and client processes." (Doc ID 2124092.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Hyperion Essbase - Version 11.1.2.3.502 and later
Information in this document applies to any platform.

Goal

The Essbase application log contains errors similar to the following:

[Thu Mar 03 04:27:37 2016]Local/{appname}///6280/Error(1040025)
Invalid platform [5]. An application protocol error might exist between server and client processes.

[Thu Mar 03 04:27:37 2016]Local/{appname}///6280/Error(1040065)
Protocol mismatch may occur if a client other than an Essbase Client tries to access Essbase or if the packet is corrupted.

[Thu Mar 03 04:27:37 2016]Local/{appname}///6280/Error(1013295)
Server Request Fails with error code [1040025]
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms