OBIEE11g: Admin Tool Crashes When Importing Essbase Metadata : Error Code c0000005

(Doc ID 2127878.1)

Last updated on APRIL 10, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.140715 to 11.1.1.7.160119 [Release 11g]
Information in this document applies to any platform.

Goal


OBIEE Admininistration tool crashes when importing Essbase metadata.

Unhandled exception at 0x000000005B137D43 (nqsdbgatewayessbasecapi64.dll) in admintool.exe: 0xC0000005: Access violation reading location 0x00000000000004EB.

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: admintool.exe
  Application Version: 11.1.1.7
  Application Timestamp: 53a8e989
  Fault Module Name: nqsdbgatewayessbasecapi64.dll
  Fault Module Version: 11.1.1.7
  Fault Module Timestamp: 53a8ed50
  Exception Code: c0000005
  Exception Offset: 0000000000017d43
  OS Version: 6.1.7601.2.1.0.272.7
  Locale ID: 1033
  Additional Information 1: 6e81
  Additional Information 2: 6e817fd8927a472456cc6f8248d84499
  Additional Information 3: 69c4
  Additional Information 4: 69c43629d7326c1c5e0c87a14b488997

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Error Codes
---------------------------------------------------
c0000005
 

Solution

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