Oracle Crystal Ball Error: "Unable to complete Define Forecast due to: The CB Data on the worksheet "(Option XXX.xlsx) XXX" cannot be reloaded correctly."

(Doc ID 2129634.1)

Last updated on APRIL 22, 2016

Applies to:

Oracle Crystal Ball - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

When the user clicks on the "Define Forecast" on the toolbar, he receives an error: Unable to complete Define Forecast due to: The CB Data on the worksheet "(Option 1a XXXX.xlsx) XXX"cannot be reloaded correctly.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms