DRM Application Will Not Start with Error: " The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException Stack: at Oracle.DataAccess.Client.OpsCon.Open" (Doc ID 2130531.1)

Last updated on MAY 05, 2016

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.4.330 and later
Information in this document applies to any platform.

Symptoms

DRM application engines fail to start. The following error is seen in the event viewer logs:

Application: drm-engine.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException Stack: at Oracle.DataAccess.Client.OpsCon.Open(IntPtr ByRef, IntPtr ByRef, Oracle.DataAccess.Client.OpoConValCtx*, Oracle.DataAccess.Client.OpoConRefCtx ByRef) at Oracle.DataAccess.Client.OpsCon.Open(IntPtr ByRef, IntPtr ByRef, Oracle.DataAccess.Client.OpoConValCtx*, Oracle.DataAccess.Client.OpoConRefCtx ByRef) at Oracle.DataAccess.Client.ConnectionDispenser.CreateConnectionPool(Oracle.DataAccess.Client.OpoConCtx ByRef) at Oracle.DataAccess.Client.ConnectionDispenser.GetConnectionPool(Oracle.DataAccess.Client.OpoConCtx ByRef, Boolean ByRef) at Oracle.DataAccess.Client.ConnectionDispenser.Open(Oracle.DataAccess.Client.OpoConCtx) at Oracle.DataAccess.Client.OracleConnection.Open() at Oracle.Drm.DalFramework.ConnectionExtensions+<>c__DisplayClass9.b__6() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()

Cause

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