OBIEE 11g : Dashboard link does not work in custom links (Doc ID 2131366.1)

Last updated on MAY 04, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

OBIEE 11.1.1.7.x version.

When adding a dashboard link to a global header, it is not show on the navigator.

Steps:


The issue can be reproduced at will with the following steps:

1. Create a dashboard and copy the link.


2. In customlinks.xml file add the following:

    <link id="l5" name="Change Password" description="User can change their own password" src="http://ip:9704/analytics/saw.dll?Dashboard&portalPath=%2fshared%2f0.%20Overview%2f_portal%2f0.1%20General%20Index" >
        <locations>
            <location name="header" insertBefore="catalog" />
        </locations>
    </link>


3. In instanceconfig.xml file,

    <ServerInstance>
        <CustomLinks>
            <Enabled>true</Enabled>
            <filePath>ORACLE_INSTANCE/bifoundation/OracleBIPresentationServicesComponent/coreapplication_obips1/customlinks.xml</filePath>
        </CustomLinks>
    </ServerInstance>

4. Restart BI Presentation Services.

Cause

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