My Oracle Support Banner

Financial Reporting (FR) Batch Completed Successfully And Show That Email Was Sent But Users Do Not Receive Emails (Doc ID 2131808.1)

Last updated on OCTOBER 27, 2022

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


You have created a batch schedule for one or more FR reports. For the batch output, you select a method that involves emaill -- either sending a PDF file or a PDF/HTML link. The batch completes successfully and reports that the output has been emailed. But users are not receiving any emails.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.