Financial Reporting (FR) Batch Completed Successfully And Show That Email Was Sent But Users Do Not Receive Emails
(Doc ID 2131808.1)
Last updated on DECEMBER 28, 2023
Applies to:
Hyperion BI+ - Version 11.1.2.2.300 and laterInformation in this document applies to any platform.
Symptoms
You have created a batch schedule for one or more FR reports. For the batch output, you select a method that involves emaill -- either sending a PDF file or a PDF/HTML link. The batch completes successfully and reports that the output has been emailed. But users are not receiving any emails.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |