Opening Task Flows/Manage Shows Bank Screen (Doc ID 2133085.1)

Last updated on MAY 09, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Opening Task Flows/Manage shows blank screen

1. Go to Workspace as Japanese in browser language.
2. Open Navigate/Administer/Consolidation Administration
3. Expand Task Flows
4. Open Manage

You see blank screen for the Manage. But you can see Status from Task Flows.
If you set English as browser language, you can see correct Manage screen for Task Flows.

You can also find a clue of the issue from Foundation Service log file (like FoundationServices0.log or EPMServer0.log) by keyword, js.alert.manageWorkFlow.taskflowWithMBC.

javax.servlet.jsp.JspException: キー "js.alert.manageWorkFlow.taskflowWithMBC" に対応するメッセージが見つかりません

at com.hyperion.ces.ui.CESMessageTag.doStartTag(CESMessageTag.java:77)

 

Changes

Customer uses browser as non-English like Japanese after applying PSU Hyperion Shared Services 11.1.2.4.002 <Patch 21473221>.

Cause

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