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Workspace TOOLS Option "Launch Financial Reporting Studio" Fails To Launch In FireFox. OK in Internet Explorer (Doc ID 2136998.1)

Last updated on JANUARY 14, 2020

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Financial Reporting Studio fails to Launch from the Workspace menu Tools > Launch Financial Reporting Studio but only in the Firefox browser.

The following message shows when trying to in Firefox:

Financial Reporting Studio is not installed on this machine. To download Financial Reporting Studio installer from Workspace, select Tools, then Install, and then Financial Reporting Studio. After download is complete you must close all browsers and then run Financial Reporting Studio Installer.

Changes

 EPM/Financial Reporting upgrade to 11.1.2.4.000

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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