Financial Reporting Reports Fail with Error "500 Internal Server Error" and "Error executing query: Error occurred while parsing XML query" (Doc ID 2138981.1)

Last updated on AUGUST 30, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.2.000 and later
Hyperion BI+ - Version 11.1.2.3.700 to 11.1.2.3.700 [Release 11.1]
Information in this document applies to any platform.

Symptoms

After applying any new Financial Reporting PSU (Patch Set Update) against Financial Reporting Server, some or all reports Fail with 500 Internal Server Error when trying to display in both HFM and FR applications. When the report fails, it throws The "Error executing query" exception line in FRLogging.log as shown below:

%ORACLE_HOME%\Middleware\user_projects\domains\EPMSystem\servers\FinancialReporting0\logs\FRLogging.log

[2016-05-13T13:22:02.875-04:00] [FinancialReporting0] [ERROR] [] [oracle.EPMFR.jsp] [tid: 15] [userId: mduff] [ecid: 0000LIf8smGDScx5OB4Eyd1NByDF000GqN,0] [APP: FINANCIALREPORTING#11.1.2.0] [[
com.hyperion.reporting.util.HyperionReportException: Remote server exception has occurred. Please review client and server logs for details
at com.hyperion.reporting.client.ReportClient.convertToHyperionReportException(Unknown Source)
at com.hyperion.reporting.client.ReportClient.getInstance(Unknown Source)
at com.hyperion.reporting.webviewer.WebDynamicReport.getReportResults(Unknown Source)
at com.hyperion.reporting.webviewer.WebDynamicReport.execute(Unknown Source)
at jsp_servlet._modules._com._hyperion._reporting._web._reportviewer.__hrrunjob._jspService(__hrrunjob.java:1497)
...
Caused by: com.hyperion.reporting.util.HyperionReportException: Error executing query: Error occurred while parsing XML query.
at com.hyperion.reporting.reportserver.FetchInstanceThread.runDesign(Unknown Source)
at com.hyperion.reporting.reportserver.FetchInstanceThread.run(Unknown Source)
Caused by: com.hyperion.ap.APException: [0] [0] /10 - HFM Reports/40 - Forecast and Plan/Draft 2/CF405D2
at com.hyperion.reporting.reportserver.ReportServer.getInstance(Unknown Source)
at com.hyperion.reporting.client.ReportClient.getInstance(Unknown Source)
at com.hyperion.reporting.webviewer.WebDynamicReport.getReportResults(Unknown Source)
at com.hyperion.reporting.webviewer.WebDynamicReport.execute(Unknown Source) 

Changes

 Applying any recent or new FR (Financial Reporting) patch set updates.

Cause

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