OBIEE 11g: Presentation Server Fails To Start Changing Status From Alive to Init (Doc ID 2140365.1)

Last updated on JUNE 01, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.160119 and later
Information in this document applies to any platform.

Symptoms

OBIEE 11.1.1.9.160119 instance stopped working. The Presentation Server (PS) doesn't start changing the status from Alive to Init.
Also, root_startup.lck file keeps on appearing/disappearing.

The sawlog file shows the following error:

 

 

Changes

Applied patch 21440314 for 7.1.5 ODBC drivers and enabled SSO.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms