In The Microsoft Internet Explorer (IE) Browser, Windows Media Player Does Not Play Files Within Workspace (Doc ID 2141205.1)

Last updated on MAY 25, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.0.00 and later
Information in this document applies to any platform.

Symptoms

You've uploaded video files to your repository in Workspace and you wish to open one of these for viewing. When attempting to view one of these videos in Workspace (in an IE browser), the following error occurs: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file".

Cause

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