HFM Unable to Access The Task Audit/Data Audit After Importing Error: "Application Snapshot" and "EPMHFM-1762: The user ID was not found" (Doc ID 2144987.1)

Last updated on APRIL 03, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.4.100 to 11.1.2.4.103 [Release 11.1]
Information in this document applies to any platform.

Symptoms

You exported "Application Snapshot" from other HFM environment.
and you imported the exported "Application Snapshot" to your HFM environment.
after importing "Application Snapshot", you are unable to access the Task Audit/Data Audit with following error.

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The following exception has occurred in ExceptionHelper.convertToHFMException():
oracle.epm.fm.common.exception.HFMException with message: EPMHFM-1762: The user ID was not found.
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Cause

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