OBIEE 11g Integrated with SSO - Custom Images And Logo Are Not Displayed On The Analytics Page (Doc ID 2145279.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Followed document OBIEE 11g: How To Configure OBIEE 11g with OAM SSO (IAM) using OHS 11g WebGates for OAM and OID (IDM) (Doc ID 1953347.1)

to integrate SSO with OBIEE 11.1.1.9.0.

SSO login works fine and Analytics page is displayed correctly.


Then customized few xml files :

Customlinks.xml

userpref_currencies.xml

localedefinitions.xml and localemappings.xml

 

and  implemented custom images and logo via deploying bicustom.ear file.

Re-started entire OBIEE environment.

Now, when login to Analytics as SSO user find that images are missing/distorted on the Analytics page.

 

Same type of issue may occur in OBIEE 12c when you deploy  a custom style and skin according to a note "Steps to Configure OBIEE 12c to Use Custom Style in Dashboards (Doc ID 2131220.1)".

All the icons are not showing. It cannot find the logo and icon.  

Cause

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