DRM Upgrade Failing With Exception: "DRM-11037: Could not open database connection within the specified timeout period." " ORA-12154: TNS: could not resolve the connect identifier specified " (Doc ID 2146268.1)

Last updated on MARCH 09, 2017

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.4.330 and later
Information in this document applies to any platform.

Symptoms

During the upgrade process The following error was seen:

Exception: DRM-11037: Could not open database connection within the specified timeout period.
Or

ORA-12154: TNS: could not resolve the connect identifier specified

Cause

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