Hyperion Financial Management (HFM) Upgrade To 11.1.2.4 Fails “Can Not Establish Connection! (-2147220973)” (Doc ID 2150957.1)

Last updated on JUNE 27, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the HFM application, XFMDataSource.exe will start and then crash for each application.

xfm.odl.appname.log contains errors (located EPM_INSTANCE_HOME\diagnostics\logs\hfm) :

An error has occurred in the HsvSharedAppData object because of a prior version. [[]]

HFM application upgrade fails, check HFMApplicationUpgrade.log located EPM_INSTANCE_HOME\diagnostics\logs\upgrades:

MM/DD/YYY HH:MM:NN : MYSID
MM/DD/YYY HH:MM:NN : ORACLE
MM/DD/YYY HH:MM:NN : HFM
MM/DD/YYY HH:MM:NN : ******
MM/DD/YYY HH:MM:NN : HFMTNS
MM/DD/YYY HH:MM:NN : 1521
MM/DD/YYY HH:MM:NN : Can not establish connection! (-2147220973)

Creating a test UDL file to use Oracle Provider for OLE DB fails or is unavailable.

 

Changes

 Upgrade from Prior Release using Oracle Database

Cause

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