Users Are Not Receiving Emails From Financial Close Management (FCM), Error Seen In Enterprise Manager Console: "DELIVERY_TO_DRIVER_FAILURE"
Last updated on APRIL 18, 2018
Applies to:Hyperion Financial Close Management - Version 220.127.116.11.100 to 18.104.22.168.103 [Release 11.1]
Information in this document applies to any platform.
You've configured ARM to send users emails for certain events, but these emails are not being received. When you login to the Enterprise Manager console and expand "User Messaging Services" > usermessagingserver(soa_server1), an error is seen: "Status Code: DELIVERY_TO_DRIVER_FAILURE". The following message is also seen: "Status Message: No matching drivers found for sender address = EMAIL:...".
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