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Unable to expand parent child hierarchy in OBIEE 11g (Doc ID 2153962.1)

Last updated on APRIL 03, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Information in this document applies to any platform.

Symptoms

Created a Account parent child hierarchy in obiee  11g. The Account_Dimension_hierarchy table is used as the parent child table which has the ancestor_key,member_key,is_leaf and distance data defined.

All the steps in Metadata Builders Guide for setting up parent child hierarchy were followed but when displaying Account hierarchy column in Answers, you cannot expand the hierarchy. No error is shown, however the hierarchy does not expand.

Cause

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