Last updated on OCTOBER 17, 2016
Applies to:Hyperion Financial Close Management - Version 126.96.36.199.000 and later
Information in this document applies to any platform.
You have removed an FCM user from Shared Services. This user was assigned as the owner of at least one schedule. After this is done, all schedules are stuck in pending status, regardless of their owners. The FCM log file shows errors: "EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.".
The following steps will incur the issue:
1. Create a schedule (Sch1) with TestUser1 as the owner and open the schedule.
2. Create another schedule (Sch2) with TestUser2 as the owner and open the schedule.
3. In the Shared Services console, delete TestUser1.
4. Back in the FCM UI, if you verify the status of the schedules, both will be in Pending and will remain that way.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms