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OBIA 7.9.6.1: Task SIL_ServiceRequestFact_UpdateDurationMinutes Is Taking More Than An Hour to Complete during Incremental Load (Doc ID 2159575.1)

Last updated on JULY 04, 2018

Applies to:

Business Intelligence Applications Consumer - Version 7.9.6.1 to 7.9.6.4 [Release V7]
Information in this document applies to any platform.

Symptoms

On Oracle Business Intelligence Applications Consumer 7.9.6.1 version,

The task 'SIL_ServiceRequestFact_UpdateDurationMinutes' is taking more than an hour to complete during incremental load.

Environment Details:

  1. OBIA Version: 7.9.6.1
  2. Informatica Version: 9.0.1 Hot Fix2 1111 242
  3. DAC Version: 10.1.3.4.1.20090415.0146
  4. Source System: Siebel 8.1.1.3
  5. Task: SIL_ServiceRequestFact_UpdateDurationMinutes

Cause

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