Second Login Prompt When Accessing Financial Close Manager (FCM) And Account Reconciliation Manager (ARM) From Workspace

(Doc ID 2160592.1)

Last updated on AUGUST 25, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 to 11.1.2.4.103 [Release 11.1]
Information in this document applies to any platform.
1. Using native accounts only. External provider such as Microsoft Active Directory (MSAD) is not yet configured in Shared Services or Weblogic.
2. The same native accounts exist in Shared Services and Weblogic.

Symptoms

You have established a successful login to Workspace. You are now trying to access FCM Close Manager or Account Reconciliation Manager from Workspace, but when you select either of these from the Navigate menu, you receive an additional login prompt.

Cause

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