User And Group Names Sometimes Missing From Account Reconciliation Manager (ARM) Reports
(Doc ID 2165174.1)
Last updated on FEBRUARY 16, 2019
Applies to:Hyperion Financial Close Management - Version 188.8.131.52.103 and later
Information in this document applies to any platform.
You're generating reports from ARM. When the report is rendered and viewed in Excel, the Preparer and/or Reviewer column for certain recs is blank, even though those recs do have an assigned preparer/reviewer.
The issue appears to be limited to users who have been provisioned roles and assigned tasks within ARM but who have not yet logged into the system yet.
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