OBIEE 12c: Dashboard Tab Navigation Redirects To An Incorrect Tab When Hidden Dashboards Are Used

(Doc ID 2165795.1)

Last updated on OCTOBER 11, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.1.0 to 12.2.1.2.170718 [Release 12c to 12g]
Business Intelligence Suite Enterprise Edition - Version 12.2.1.1.0 to 12.2.1.2.170718 [Release 12c to 12g]
Information in this document applies to any platform.

Symptoms

You have a dashboard which has multiple tabs.

When you click on 2nd tab it redirects to 3rd tab. When you click on 4th tab it redirects to 6th tab. When you click on 7th tab, you don't see any tabs.

A reproducible scenario might be the following:

If a dashboard contains a hidden page anywhere except at the very end of the page list, page navigation breaks. Clicking on a page may result in a different page opening and/or in the entire page list (the tabs display) disappearing. For example if a dashboard has pages A, B, and C, in that order, and page A is set to hidden, the dashboard will open on page C, and clicking page B will just return to page C. If page A is moved to the end of the page list (in dashboard properties), then pages B and C behave normally.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a new dashboard
2) Create at least 3 pages, PageA, PageB, PageC, in that order
3) In dashboard properties, set PageA to hidden (check the "Hide Page" box)
4) Set the active page to PageC and run the dashboard

Expected behavior: PageB and PageC are visible, and selectable as normal, with PageA hidden

Actual behavior: PageB and PageC are visible, but only PageC is usable; if you click on PageB, it skips back to PageC. Behavior is even stranger if there are more than 3 pages, or more than one hidden page in the mix.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms