EPM Workspace Page Is Displayed As Blank With A Validation Report Error: "Required files are not found in the RAF Logical Web App component"

(Doc ID 2166382.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Having a new and fresh EPM complete successful installation, the EPM (Enterprise Performance Management) workspace page comes blank. And when attempting to run the validation report using the following "validate.sh" command, the generated instance_report_<TimeStamp>.html report shows the below quoted RAF (Reporting and Analysis Framework) error:

<MIDDLEWARE_HOME>\user_projects\empsystem1\bin\validate.bat (For Windows OS)

<MIDDLEWARE_HOME>/user_projects/epmsystem1/bin/validate.sh (For Linux & Unix OS)

<MIDDLEWARE_HOME>\user_projects\epmsystem1\diagnostics\reports\instance_report_<TimeStamp>.html

ERROR
-----------------------
FAILED RA: Reporting and Analysis Check if all required Workspace configuration files exist under the RAF Logical Web App component.
Error: Required files are not found in the RAF Logical Web App component.
Recommended Action: Ensure that you ran the config tool and configured the RAF Web App component.

FAILED RA: Reporting and Analysis Check if all required RAF properties exist under the RAF Logical Web App component.
Error: Some required properties are not found in the RAF Logical Web App component: WebClient.SmartPages.DefaultSmartPage.PreconfiguredCategories, WebClient.SmartPages.ColorScheme.ColorScheme1.BackgroundColor, WebClient.Applications.DAServlet.OpenNewWindow, WebClient.UserInterface.Localization.localLanguageCode, WebClient.SmartPages.ColorScheme.ColorScheme2.HeaderColor, WebClient.Cache.Objects.HeadlinesPageTTL, WebClient.SmartPages.ColorScheme.ColorScheme0.FooterColor, WebClient.Internal.Cookies.EncryptCookies, WebClient.UserInterface.PortalColor.MainFrame.General.ColorMainWizard, WebClient.SmartPages.ColorScheme.ColorScheme0.HeadingColor, WebClient.UserInterface.Localization.localCountryCode, WebClient.Cache.Domain.DomainInfoTTL, WebClient.SmartPages.ColorScheme.ColorScheme3.BCMessagesColor, WebClient.SmartPages.ColorScheme.ColorScheme2.BackgroundColor, WebClient.SmartPages.ColorScheme.ColorScheme1.Name, RCPDirectoryURL2, WebClient.Cache.Objects.CategoryCacheSize, WebClient.UserInterface.JobOutput.MIMETypeToDisplayForSQRProgramOutput, WebClient.Cache.Objects.TaskListingTTL, WebClient.Cache.Objects.CategoryTTL, SmartViewContext, WebClient.Internal.Transfer.PassDCByStream

Cause

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