OBIEE 12c: Installation Configuration Fails When Executing sync_midtier_db.sh (Doc ID 2171819.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 and later
Business Intelligence Server Enterprise Edition - Version 12.2.1.1.0 to 12.2.1.1.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

You are installing OBIEE 12c and it fails during the configuration stage.

In the Install2016xxxPM.out log, the following error is observed which identifies the sync_midtier_db.sh script failed

 

Setting ORACLE_HOME to [DOMAIN_HOME]bifoundation
JAVA.LIBRARY.PATH:[DOMAIN_HOME]bifoundation/bi/lib:/webtier/ohs/lib:/webtier/lib:/usr/jdk/instances/jdk1.7.0/lib:/u01/app/oraweb/netegrity/webagent/bin/:/webtier/bin:/usr/lib:/usr/openwin/lib:/usr/4lib:/usr/ucblib:/etc/lib:/usr/local/lib:/opt/BackEx/lib:/usr/sfw/lib:/usr/jdk/packages/lib/sparcv9:/lib/64:/usr/lib/64:[DOMAIN_HOME]bifoundation/lib/:[DOMAIN_HOME]bifoundation/jdk/jre/lib/i386/
getting all the checkpoint properties..
getting all the checkpoint properties..
getting all the checkpoint properties..
Variable in stdconfigactionhandler : BI Configuration
progress in calculate progress6
progress in calculate progress6
progress in calculate progress6
progress in calculate progress6
progress in calculate progress6
progress in calculate progress6
progress in calculate progress6
progress in calculate progress6
progress in calculate progress6
log4j:WARN No appenders could be found for logger (org.jboss.logging).
log4j:WARN Please initialize the log4j system properly.
Checking certificate exists for endpoint: BI-SECURITY-SOAP.bi_server1 http://cdap1164-app.sra.com:9704/bi-security/service - default channel
progress in calculate progress6
progress in calculate progress6
java.lang.IllegalStateException: Action:BI_Configuration failed with error:Configure BI Failed with Execution of [[DOMAIN_HOME]bifoundation/user_projects/domains/domBIfoundation/bitools/bin/sync_midtier_db.sh] failed with exit value 1
at oracle.as.install.engine.modules.configuration.client.ConfigAction.fail(ConfigAction.java:281)
at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:137)
at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:405)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:88)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:108)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:284)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:260)
at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:185)
at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)
at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)
at java.lang.Thread.run(Thread.java:745)
In Config Module Finish Event...

 

The $DOMAIN_HOME/bitools/bin/sync_midtier_db.sh script fails with:

[DOMAIN_HOME]bifoundation$ $DOMAIN_HOME/bitools/bin/sync_midtier_db.sh
Exception in thread "main" java.lang.RuntimeException: com.oracle.cie.external.domain.info.DomainInfoException: Failed to load instantiate class:

java class missing or perhaps a library is missing due to a missing CLASSPATH or improperly configured user profile.

Changes

New OBIEE 12c installation

Cause

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