BIEE 11g/12c: Multi-byte Character Get Garbled When Export Entire Dashboard to Excel

(Doc ID 2174402.1)

Last updated on OCTOBER 17, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

 When export to Excel using option 'Export entire dashboard', some of multi-byte characters are garbled in Excel file.

 

The issue reproduced under either of the following conditions:
　- Multi-byte characters are included in Dashboards
　- Using 'Export entire dashboard'
　　When you choose 'Export Current Page', the issue does not be reproduced.

Cause

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