BIEE 11g/12c: Multi-byte Character Get Garbled When Export Entire Dashboard to Excel

(Doc ID 2174402.1)

Last updated on OCTOBER 17, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

 When export to Excel using option 'Export entire dashboard', some of multi-byte characters are garbled in Excel file.

 

The issue reproduced under either of the following conditions:
 - Multi-byte characters are included in Dashboards
 - Using 'Export entire dashboard'
  When you choose 'Export Current Page', the issue does not be reproduced.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms