OBIEE 12c: Unable To Access Log-In Page While sawserver.exe APPCRASH Dialog Appearing on Windows Server 2012/R2
(Doc ID 2174849.1)
Last updated on DECEMBER 22, 2020
Applies to:
Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 to 12.2.1.0.160719 [Release 12g]Microsoft Windows x64 (64-bit)
Symptoms
Sometimes users cannot access to http://<HOSTNAME>:<PORT>/analytics or Log-In page.
When you check server machine (Windows Server 2012 or Windows Server 2012 R2), the following dialog is popped.
sawserver.exe has been crashed; click "Close the program" in the APPCRASH dialog then sawserver.exe will be restarted automatically and work fine.
Event log shows the error on a server machine.
e.g.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |