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After Applying Maintenance Release, Shared Services Deployment Fails With Error: "'WorkflowEngine' failed to preload on startup in Web application: 'interop'" (Doc ID 2177150.1)

Last updated on MARCH 04, 2024

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


You're in the process of applying maintenance release to your existing environment. The Shared Services deployment is failing. When you try to start Foundation Services, the Services panel states that it is running, but an error appears when you attempt to launch the Shared Services console in a browser:

"404 access for URI: http://<Host_URL>:19000/interop/conf/audit/auditReleaseConfig.xml"

In the Weblogic Admin console, the Shared Services deployment shows a status of "failed". The FoundationServices0.log file contains the following error:

"<Servlet: "WorkflowEngine" failed to preload on startup in Web application: "interop".
javax.servlet.ServletException: DSF initialization error com/hyperion/hit/registry/ComponentType.TAX_OPERATIONS_PRODUCTLcom/hyperion/hit/registry/ComponentType"


You've applied the maintenance release to upgrade from to


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