When Creating A Financial Close Management (FCM) Schedule From A Template, The Assignee Changes

(Doc ID 2178687.1)

Last updated on APRIL 20, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.102 and later
Information in this document applies to any platform.

Symptoms

After developing a template from which to create schedules, a certain team is set as the assignee within the template. When a new schedule is created, FCM changes this assignee to one specific user.  If you attempt to manually modify the assignee, the changes appear to be honored, but when you view the Task List again, the incorrect assignee remains.

Changes

The user (the one whose name keeps getting automatically assigned) was the primary user for the applicable team, but the user was recently removed from Shared Services.

Cause

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