OBIEE 11g Analytics Connection Page Error -- HTTP 500 -- Internal Server Error (Doc ID 2179633.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

The OBIEE signon page is not available. An HTTP 500 --Internal Server Error is encountered when accessing the connection page.

The sawlog has following error:

sawlog.log: See error: [2016-08-16T23:37:34.000-04:00] [OBIPS] [ERROR:31] [] [saw.security.odbcuserpopulationimpl.getbisystemconnection] [ecid: ] [tid: ] Could not create a system user connection to Oracle BI Server during start-up. Please check the error message and try again.
Authentication Failure.

Cause

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