OBIEE 11g: Login to Analytics fails with Error 'SSL Routines:SSL23_WRITE:ssl Handshake Failure:s23_lib.c:184'
Last updated on MARCH 14, 2018
Applies to:Oracle Exalytics Software - Version 188.8.131.52.0 and later
Business Intelligence Suite Enterprise Edition - Version 184.108.40.206.160719 and later
Information in this document applies to any platform.
After configuring SSL with OBIEE, no one can login to analytics and the login page can't be displayed.
saw.log reports below error:
Unable to login to analytics: SSL routines:SSL23_WRITE:ssl handshake failure:s23_lib.c:184
Tried the below steps, but issue persists
1. The SSL keystore is validated and the chain is valid by running below commands:
keytool -list -keystore OBIEEKS.jks -storepass ****
java utils.ValidateCertChain -jks obieeks OBIEEKS.jks
2. The weblogic console is accessible through SSL (https://xxx.com:7002/console)
3. The test of "Run SSL Reports" from EM ran successfully for all components except the Presentation service which gave "SSL Ping Failed"
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms