My Oracle Support Banner

OBIEE 11g : Extension in Smartview Causing copying file popup window during startup 'Could not load file or assembly' (Doc ID 2180998.1)

Last updated on OCTOBER 01, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Information in this document applies to any platform.


You have got the download window about copying files and an error window about "Could not load file or assembly" , when you start Smartview from citrix client. This is because of OBIEE extension

Hence, you want to  disable OBIEE extension since you don't need it

However, when you disable from citrix server by open SmartView through the extension tab. You are still receive this message in the citrix client SmartView and that OBIEE extension is still enabled


You upgraded Smart View from to,


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.