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OBIEE 12c: Customized HTML Code Is Not Recognized After Upgrading From OBIEE 11g to 12c - HTML Tag Appearing In Analysis Instead (Doc ID 2186240.1)

Last updated on JULY 15, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 to 12.2.1.1.0 [Release 12g to 12c]
Information in this document applies to any platform.

Symptoms

HTML tags are shown in an Analysis after upgrading from OBIEE 11g to OBIEE 12c.
A customized error message using HTML code has been written at analysis level. The error message is working fine in OBIEE 11g but the same HTML code is not recognized after migrating the analysis to OBIEE 12c.

1) The No Result Settings -> "Display Custom Message" contains HTML Markup check box checked and it has an HTML code like shown in the screen shot below:

 

2) After upgrading to OBIEE 12c the HTML tag appears in the report instead of the text.
The output in OBIEE 11g will be "Please Contact your Administrator For more information About this Message"

While in OBIEE 12c the message will appear as:

  

<DIV>
<font color="ffffff" href="http://myserver.com"><p>Please Contact your Administrator For more information About this Message
</p></font>
</DIV>

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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