Unable to find the requested state identifier. (Doc ID 2188261.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.150120 and later
Information in this document applies to any platform.

Symptoms

On :  OBIEE Version 11.1.1.7.150210 which is integrated with Siebel CRM 8.1.1.11 Patchset 16,

When attempting to run a dashboard page with charts/graphs,
the following error occurs.

ERROR
-----------------------
Fatal:Unable to find the requested state identifier.  Ensure that html
content caching is not enabled for the content request for this page and try
again. 'xyz' (initial 'xxx', cleared: 'xxx')


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login to OBIEE
2. Run a dashboard page with charts/graphs.


Cause

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